NEW YORK (CBSNewYork) — The Long Island Rail Road’s new president takes over Monday, however he’s already getting directives from his bosses – long-suffering commuters on the lookout for upkeep and faster rides.
As CBS2’s Political Reporter Marcia Kramer reported, the woeful wail of a violin greeted LIRR commuters Friday, matching the emotions of riders desperate to percentage their sadness with the company’s new chief, Philip Eng, and factor marching orders.
“Mr. Eng, I entered a train this morning and I found, to my disappointment, there was a smell of urine on the train. That was a little disturbing, getting up in the morning. So cleanliness, keep the train clean,” commuter Michael Ivry, of Cedarhurst, informed Kramer.
“Mr. Eng, I’d like you to fix this railroad so we can be to work on time and not late. It’s always late, it’s never on time,” commuter Melvin Parker, of Laurelton, mentioned.
“Mr. Eng, please fix the signals so that they work properly, the schedules so that they’re on time, and just the maintenance in general. Don’t charge us more when you haven’t fixed the problem,” mentioned commuter Sharon Spencer, of Rockville Centre.
Kramer introduced the ones calls for at once to the brand new man, taking part in them for him on a computer.
They had been not anything new for the person now in command of working the busiest commuter railroad within the country. He’s a commuter, too. He’s been past due, noticed the meals and particles left on seats, smelled the odors and noticed the fares move up.
“I feel their concerns, because I actually ride with them and I’ve experience them directly,” Eng mentioned.
As he carries out the LIRR’s competitive efficiency growth plan, the occupation transportation engineer, who shepherded Gov. Andrew Cuomo’s Kozciusko Bridge undertaking, says bettering verbal exchange will likely be process No. 1.
As for preventing the MTA’s deliberate fare hike subsequent yr, that’s as much as the MTA board.
“What I need to do is with what I have available to me is to make sure we’re doing it properly and using taxpayer dollars in the best manner that we can,” mentioned Eng. “I want to make sure that Long Island is the No. 1 place in the world.”
If you could have your individual questions for Eng, Monday morning is your likelihood. He’s taking an early teach from Smithtown, preventing at stations alongside how you can pay attention what you must say, and he says he’s ready for an earful.
Eng spent 33 years on the state Department of Transportation. He joined the MTA closing yr as the executive running officer. He additionally spent 4 months because the performing head of New York City Transit.