Trains in Britain missed scheduled stops at stations on moderate 160 times a day, the BBC has discovered.
More than 52,500 products and services out of a deliberate six million had a number of “failure to stop” (FTS) occasions within the monetary 12 months as much as 23 February.
Govia Thameslink (GTR) – which runs Thameslink, Southern and Great Northern – accounted for 16,000 of the ones.
A spokesman mentioned skipping stops was once a “last resort when a train running late would otherwise prolong disruption”.
From April 2017 to February 2018, 17 in each and every 1,000 deliberate GTR trains missed a number of stops – about 50 according to day. This is greater than double the nationwide moderate for teach operators.
A GTR spokesman mentioned: “We operate the country’s most congested rail network and with a train departing every 27 seconds on average, even a minor delay to one train can cause a widespread and long-lasting knock-on effect to many other services and passengers across many routes.”
The franchise has come below fireplace in recent times over an ongoing dispute with the RMT union and the worst disruption to products and services in the United Kingdom.
Nationally there have been 10,000 extra FTS occasions previously monetary 12 months in comparison to 2014-15.
It equates to 8 in each and every 1,000 products and services, on most sensible of alternative teach cancellations and delays.
The Network Rail knowledge, received through a BBC Freedom of Information request, compares 22 operators across 4 years.
Over that length a mean of 14 in each and every 1,000 GTR products and services missed stations. Close at the back of had been South Western Railway, which averaged 11, and Southeastern with 10.
The absolute best acting operators had been Heathrow Express, Chiltern, and Virgin Trains East Coast, with, on moderate, lower than one in each and every 1,000 in their trains failing to forestall over the similar length.
Nationally the numbers of FTS has risen year-on-year. In 2014-15 round 116 trains according to day missed a give up, in 2017-18 it was once 160.
However in line with impartial regulator the Office of Road and Rail, on moderate handiest 3 in 10 of all kinds of extend are led to through the operators.
Network Rail is accountable for six in 10 – most often because of infrastructure works, signalling problems or a fatality at the line. One in 10 is led to through some other teach corporate.
A spokesman for Network Rail mentioned the company was once “continuing to invest significant amounts to improve the reliability of our network”.
Jacqueline Starr, head of purchaser enjoy for the Rail Delivery Group, which brings in combination teach firms and Network Rail, mentioned it was once “frustrating” for passengers.
She added: “While the number of incidents causing delays and cancellations is going down, each incident is having a bigger impact due to congestion on the network and this is something that we are working hard together to get right.”
A Department for Transport spokeswoman mentioned: “Across the community, fewer than 1% of stops are skipped according to day.
“While any inconvenience led to through stop-skipping to passengers is regrettable, it is helping repair the timetable, benefitting many extra folks across the broader community.”